Return Policy
Effective date: September 5, 2026
This Return Policy explains how to return products purchased on https://jewelry-sale.shop. Refunds after an approved return are described in our Refund Policy. Operated by YANGZHENGBINGWJ LLC. Nothing here limits non-waivable rights under Colorado or U.S. law.
Company: YANGZHENGBINGWJ LLC
Registered office: 1894 S Granby St, Aurora, CO 80012, USA
Customer service email: mankji2021@gmail.com
Company telephone: +1 8455332150
Website: https://jewelry-sale.shop
1. Return window
You may request a return within 30 days of delivery. Contact mankji2021@gmail.com or +1 8455332150 with your order number, reason for return, and photos if the item is damaged or incorrect.
2. Condition requirements
Items must be unused, in original condition, with original packaging and tags (where applicable). We may decline returns that are worn, damaged by the customer, incomplete, or not resalable—except where the product is defective or not as described, or where law requires a return.
3. Non-returnable items
Personalized or made-to-order items (if offered) are non-returnable unless defective or not as described. Final-sale items clearly marked at checkout are non-returnable except for defects or legal requirements.
4. Return process
- Request a return authorization by email or phone.
- We confirm the return and provide the return address / instructions.
- Ship the item with a trackable service and keep the tracking number.
- After we receive and inspect the item, we approve or reject the return and process any refund per the Refund Policy.
5. Return shipping
For change-of-mind returns, return shipping is your responsibility unless we provide a prepaid label. For defective, damaged in transit, or incorrectly shipped items, we cover reasonable return shipping.
6. Exchanges
Where stock allows, we may offer an exchange for the same or similar item. Otherwise we will issue a refund after an approved return.
7. Related policies
Cancellation Policy · Refund Policy · Shipping Policy · Contact Us