Cancellation Policy
Effective date: September 5, 2026
This Cancellation Policy explains how you may cancel an order placed on https://jewelry-sale.shop. It is operated by YANGZHENGBINGWJ LLC under Colorado and United States law. Nothing in this Policy limits any non-waivable consumer right.
Company: YANGZHENGBINGWJ LLC
Registered office: 1894 S Granby St, Aurora, CO 80012, USA
Customer service email: mankji2021@gmail.com
Company telephone: +1 8455332150
Website: https://jewelry-sale.shop
1. Cancel before shipment
You may cancel an order any time before it has shipped. Email mankji2021@gmail.com or call +1 8455332150 with your order number and the email used at checkout. If we confirm the order has not shipped, we will cancel it and refund the full amount paid (including shipping and tax charged on that order) to the original payment method.
2. After shipment
Once an order has shipped, it cannot be cancelled in transit. Please use our Return Policy and Refund Policy to return the item after delivery.
3. How to request cancellation
- Email: mankji2021@gmail.com
- Phone: +1 8455332150
- Include: order number, checkout email, and “Please cancel my order.”
We typically respond within 1–2 business days (Monday–Friday, Mountain Time, excluding U.S. federal holidays).
4. Refund timing for cancelled orders
Approved cancellations are refunded to the original payment method. Card or PayPal processing often takes 5–10 business days after we submit the refund. We do not issue cash refunds.
5. Seller-initiated cancellation
We may cancel an order (before or after confirmation) if there is a pricing or inventory error, suspected fraud, payment failure, or a legal/compliance reason. If we cancel, you will receive a full refund of amounts paid for that order.
6. Related policies
Return Policy · Refund Policy · Shipping Policy · Terms of Service · Contact Us